Starting a 'Conversation'?

click their pic and a prompt pops up
 
Are you sure, Rus? Ram has been PMing me just fine. Go to my avatar, click on it, and there's a link that says Start a Conversation. Or go to your Inbox and click on Start a New Conversation. Look one more time for me please. If it's still not showing up, then maybe you have been banned. :p
 
I'll send you a PM now.
 
Know what? I can respond to PM's (conversations) but I also can't figure out how to start one. TJ, looks like all the ones we've had you have initiated.
 
Matt's going to check it out for us.